Pika88 believes that enjoyable gaming only has meaning when it is done responsibly. The well-being of our members is our top priority — not just a slogan.
Important Reminder: Online gaming is for entertainment purposes only. Only play with money you can afford to lose. If gaming starts to feel like a problem, use our self-control tools or contact our support team immediately.
At pika88, we don't just provide an enjoyable gaming platform — we are also committed to the well-being of every member who joins us. For us, responsible gaming is not merely a legal compliance obligation; it is a core value that guides every business decision we make.
We understand that online gaming can be a source of genuine entertainment when done responsibly. However, we also recognise that for some individuals, it can develop into a harmful habit if left unchecked. That is why pika88 invests seriously in developing self-control tools, early problem detection procedures, and comprehensive support programmes for all our members in Malaysia.
Our philosophy is simple: Play for fun, not to escape your problems. When you respect your limits, enjoy gaming as entertainment, and don't let it take over your life, the experience becomes truly meaningful and rewarding.
We provide a range of practical tools that you can use on your own, at any time, directly from your account.
Set your own daily, weekly, or monthly deposit limits. Once a limit is set, our system will not allow any deposit that exceeds the amount you have chosen within that period.
Control how long you play in a single session. When the time limit is reached, the system will notify you and automatically log out of your account to ensure you get adequate rest.
Need a short break? Use the temporary break feature to block yourself from accessing your account for 24 hours, 48 hours, or 7 days without having to close your account entirely.
If you need a longer break, the self-exclusion feature allows you to block account access for 30 days, 90 days, 180 days, or permanently, based on your needs.
Set the maximum loss amount you are willing to accept in a day, week, or month. Once this limit is reached, you will not be able to continue wagering until the period resets.
Receive automatic notifications when you are approaching your deposit, time, or loss limit that you have set, so you always stay aware of your gaming patterns.
One of the first steps in responsible gaming is self-awareness. Try answering the following questions honestly. If you answer "yes" to most of the questions below, it may be time to use our self-control tools or seek professional support.
This checklist is not a medical diagnosis. It is a personal guide to help you evaluate your own gaming patterns. If you have concerns, please contact our support team.
Check any that apply to your situation:
Recognise the early warning signs of problem gambling so you or a loved one can seek help sooner, before the situation becomes more serious.
Frequently playing well beyond the planned time or budget; unable to stop even when trying to do so.
Work, studies, family relationships, or social responsibilities are beginning to suffer due to time spent gaming.
Using gaming as a way to escape stress, sadness, or personal problems, rather than purely for entertainment.
Frequently running short of money at the end of the month, borrowing from others, or struggling to repay debts due to gaming expenses.
Lying to family, friends, or employers about gaming activity, the amount of money spent, or time involved.
A simple, self-service process that takes just minutes, right from your account.
Access your pika88 account and go to "Account Settings" or "Responsible Controls" in your profile menu.
Select the type of control you want — deposit limit, time limit, loss limit, temporary break, or self-exclusion.
Enter the amount or duration that suits your needs. Limits take effect immediately once confirmed.
You can review all active limits at any time. Requests to relax limits are subject to a 48-hour waiting period for your safety.
Tightening limits (such as reducing your deposit amount or extending your exclusion period) take effect immediately. Requests to relax limits will take 48 hours before taking effect, as an added safeguard to ensure you are making a considered decision rather than an impulsive one.
As a trusted gaming platform in Malaysia, pika88 is committed to providing a safe, fair, and responsible environment for all our members. We uphold the following pledges to all members:
Answers to the most frequently asked questions by pika88 members about responsible gaming.